Frequently Asked Questions

Client Specific Measures
We have worked with many of our clients to introduce specific measures to suit our client’s individual workplaces and needs.

Helpful information and advice

The company has created a policy which it has sent to all workers and placed posters in every workplace

• What prevention strategies are you putting in place for your organisation and upstream supply chain(s):

  The Best Connection has introduced a Coronavirus policy which advises workers about Coronavirus and introduces steps, such as mandatory self-isolation procedures, to control and mitigate the risk of significant infection. The Best Connection also has thorough disaster recovery programmes to ensure that if any site were to be shut down to control a Coronavirus outbreak we could continue operating from alternative locations.

• Who should I speak to about any Coronavirus problems?

  You should speak to your local branch who will be able to advise you of current best practice.

• What prevention strategies are you putting in place for your direct staff?

  Self Quarantine
  We have introduced mandatory self-quarantine procedures and expanded company sick pay entitlement to ensure workers do not attend work when sick

  Restricted Travel
  The company has restricted travel to Zone 1 areas in line with Government advice

  Limited Social Interaction

  The company has introduced a number of measures to reduce social interaction including cancelling all non-essential meetings and visits and closing our branches to the public.

  Increased Hygiene procedures

  We have increased hand washing and cleaning procedures to limit the risk of infection in our workplaces.

  Helpful information and advice
  The company has created a policy and placed posters in every workplace

• What prevention strategies are you putting in place for your temporary workers?

  Identification
  We have instructed staff to ask workers whether they have travelled to restricted areas, experienced any symptoms or whether anyone in their household has experienced symptoms and to send them home immediately if so.

  Self Quarantine
  We have introduced mandatory self-quarantine procedures

  Client Specific Measures
  We have worked with many of our clients to introduce specific measures to suit our client’s individual workplaces and needs.

• Are you supplying additional PPE?

  The World Health Organisation does not currently recommend PPE for controlling the Coronavirus other than for workers in the healthcare sector caring for patients with the Coronavirus

• If our site was put on lock down for the Coronavirus would you still supply staff:

  We do not believe that it would be in accordance with our legal duty of care to our workers to send them to sites that have been locked down due to a Coronavirus outbreak. We would wait for Government advice that the site was safe following a deep clean

Correct as of 18th March 2020