Returns Operative

The Best Connection has grown to become a leader in delivering flexible workforce solutions to the UK’s industrial, construction, driving, retail and warehouse & distribution sectors. Our aim is to find the best job fit for candidates and our clients. We achieve this every day for thousands of people up and down the UK by painstakingly matching individual requirements to opportunities. If you are happy – so are we!

Our client is a leading specialist in reverse logistics for electronics retailers, manufacturers and insurance providers, with multiple sites across the UK and Europe. They provide an end-to-end service offering for a wide range of consumer electronics, including washing machines, Fridges, Freezers.

• Repairs, upgrades, and refurbishment
• Data cleansing and safe disposals
• Customer service call centres
• Warranty management
• Warehousing
• Logistics
• Accreditations
• Re-selling

With unrivalled expertise in the consumer electronics service sector, they specialise in B2B returns, B2C services and onsite services. With operations in the UK and Europe, we provide a complete service offering that is backed by extensive manufacturer accreditations.

Due continued growth our client is opening a new Returns Centre in Swadlincote.

Responsibilities:

• Be responsible for the test, cleaning and packing and ensuring they meet the customers criteria
• Be capable of testing any product covered by a local work instruction
• Clean all items in a timely manner ensuring all accessories and instructions are present to work instructions and grading
• criteria
• Carry out a final inspection of each product to ensure that it meets customer requirements
• Ensure that all relevant labels are attached to each unit and box and palletised correctly and safely
• Achieve the set targets in all areas of work e.g. turnaround, productivity KPI's and customer expectations
• Maintain the accessories’ location in a clean and structured manner to assist all clean and packers
• Any SMS/BMS updates must be read and any issues raised to your Team Leader or the IT/Quality Manager
• Be familiar with and work to all their operational procedures as per ISO 9001
• Be aware of and work to all health and safety procedures and highlight any issues
• Any other reasonable tasks as requested by a Team Leader or Manager